Last Updated: April 04, 2025
At Refund One Houston, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other details you provide when contacting us or using our services.
- Financial Information: Tax-related data, payment details, or other financial information necessary to provide our tax and business services.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our tax preparation, company formation, and other services.
- To communicate with you regarding your inquiries, appointments, or service updates.
- To process payments and fulfill service requests.
- To comply with legal obligations and protect our rights.
- To analyze website usage and enhance user experience.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data:
- With trusted service providers who assist us in delivering our services (e.g., payment processors, IT support), under strict confidentiality agreements.
- When required by law, such as in response to a subpoena or government request.
- To protect the rights, safety, or property of Refund One Houston, our clients, or others.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data, subject to legal obligations.
- Opt-out of marketing communications at any time.
To exercise these rights, please contact us at refundonehouston@gmail.com.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. These are small files stored on your device that help us understand how you use our site. You can disable cookies in your browser settings, but this may affect site functionality.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.